Shipping & Returns

 

Shipping Information

Please allow 1 to 2 weeks for processing before shipping if you are ordering a commission. But if you are ordering one of the Twisted Teddiez or Picky Penguins please allow about 3 to 5 days before shipping.  Thanks so much!

Ground — $5 flat rate
2nd Day — $21 flat rate
Overnight – $34 flat rate

 

Return Policy

If for any reason you cannot adopt a plushie from us, please let us know ASAP because if I have started on your plushie I do not allow refunds. The reason for this is because each plushie I make is made only for one person, and if someone ends up cancelling I am left with a plushie with no home.

If by chance your plushie gets damaged along the way to you...you can send it back and I will fix it for you free of charge!

Thanks for your understanding.