Shipping & Returns
Please allow 1 to 2 weeks for processing before shipping if you are ordering a commission. But if you are ordering one of the Twisted Teddiez or Picky Penguins please allow about 3 to 5 days before shipping. Thanks so much!
Ground — $6 flat rate
2nd Day — $21 flat rate
Overnight – $34 flat rate
International Shipping Tips:
The site has now been automated to give you the best deal when ordering international. The shipping is all weight based so to help you figure out your pricing here is a list that showcases the different weight ranges with their corresponding shipping rate.
O ounces to .12 lbs (stickers)= $2.50 USD
.13 lbs to .5 lbs (1-4 little pickies or 1 character penguin) = $22.50 USD
.51 lbs to 2 lbs (2 character penguins) = $34.50 USD
2.01 lbs and above (3 or more plushies) = $35.00 USD
If for any reason you cannot adopt a plushie from us, please let us know ASAP because if I have started on your plushie I do not allow refunds. The reason for this is because each plushie I make is made only for one person, and if someone ends up cancelling I am left with a plushie with no home.
If by chance your plushie gets damaged along the way to you...you can send it back and I will fix it for you free of charge!
Thanks for your understanding.