Shipping & Returns

 

Shipping Information for the Holidays

If you are ordering for gifts, please keep in mind the International and Domestic Shipping Cutoff Dates. I try my best to finish sewing orders as quickly and nicely as possible. However, here are my cutoff dates for this holiday season:

Domestic: December 17th (Regular Mailing) For Expedited it is December 20th. :)

International: December 11th (Regular Mailing)

The Dates specified above are when your orders need to be “in” by. If it is after this date I will still send them in a timely manner, but it is less certain that the plushie will get to you before Christmas.

Thanks so much!

Shipping Information

Please allow 1 to 2 weeks for processing before shipping if you are ordering a commission. But if you are ordering one of the Twisted Teddiez or Picky Penguins please allow about 3 to 5 days before shipping.  Thanks so much!

Ground — $6 flat rate
2nd Day — $21 flat rate
Overnight – $34 flat rate

International Shipping Tips: 

The site has now been automated to give you the best deal when ordering international. The shipping is all weight based so to help you figure out your pricing here is a list that showcases the different weight ranges with their corresponding shipping rate. 

O ounces to .12 lbs (stickers)= $2.50 USD

.13 lbs to .5 lbs (1-4 little pickies or 1 character penguin) = $22.50 USD

.51 lbs to 2 lbs (2 character penguins) = $34.50 USD

2.01 lbs and above (3 or more plushies) = $35.00 USD

 

Return Policy

If for any reason you cannot adopt a plushie from us, please let us know ASAP because if I have started on your plushie I do not allow refunds. The reason for this is because each plushie I make is made only for one person, and if someone ends up cancelling I am left with a plushie with no home.

If by chance your plushie gets damaged along the way to you...you can send it back and I will fix it for you free of charge!

Thanks for your understanding.